The Learning Zone Model

As human beings, we have to explore and venture out into the unknown if we want to learn. We already know our immediate surroundings, which form our Comfort Zone. In the Comfort Zone things are familiar to us; we feel safe, comfortable and don’t have to take any risks. We can be just who we are, without fear of being judged.

The Comfort Zone is important, because it gives us a place to return to, to relax and recharge, to reflect and make sense of things – a safe haven. Although it is cosy to stay in our Comfort Zone, we have to leave it in order to get to know the unknown.

Beyond our Learning Zone lies our Panic Zone, wherein learning is impossible, as it is blocked by a sense of fear and our neurosystem tries to cope with the stress. Any learning connected with negative emotions is memorised in a part of the human brain that we can access only in similar emotional situations.

Experiences of being in our Panic Zone are frequently traumatic – our reactions tend to fall within the fight, flight, freeze and fawn responses, as we desperately try to get out of the situation. Any sense of curiosity is shut down by a need to get back into our Comfort Zone. Therefore, we should aim to get close to, but not into, our Panic Zone.

The following example from a residential home for children with disabilities shows how professionals can create positive experiences even in difficult conditions. The home had taken some of the children to the seaside promenade on a sunny day. When they walked onto the pier it turned very windy, and one of the boys with autism began screaming and crouched on the planks, overwhelmed by the sound and ferocity of the wind. When the team finally managed to get him away from the pier he was soaked in sweat and exhausted.

But rather than avoiding the pier in the future, the team thought about how they could gradually help the boy overcome his anxieties. The first time they revisited the pier they only drove to the car park close to it, but stayed in the car with him. The following time they opened the boy’s window a little, the next time a little more. Thus he always stayed close to his Comfort Zone and knew that he didn’t have to go a step beyond what he felt capable of.

In small steps they got the boy to be okay with the window all the way down, with the door open, with stepping out of the car, then taking a few steps towards the pier on a later visit, until ultimately the boy was fine with stepping back onto the pier. Now the pier has very much become his Comfort Zone and is one of his favourite places to go. It would have been easy to avoid the pier altogether, but most likely this would have resulted in the boy’s Comfort Zone shrinking even further. Instead the team chose the more difficult but more rewarding option to help the boy enter his Learning Zone without the fear of being pushed beyond. By being given the choice of when to go a step further and how much he felt able to challenge himself, the boy was able to expand his Comfort Zone slowly but steadily – and quite impressively in the end.